Question 1

Can I pay a deposit for my services?

Accepted Answer

All services require an upfront payment. Deposits are only an option for full branding services. All deposits and full payments are non-refundable!

Question 2

Can my order be rushed?

Accepted Answer

All services that are "rush" eligible will have the ability to be selected upon service selection.

Question 3

What if I don't like the final project?

Accepted Answer

At 30 Plus Brands LLC we strive to design quality graphics and provide quality services while servicing clients with the upmost respect. We will always be patient with you along your design process. To ensure you are not disappointed, always come with a VISION and a plan for the overall look of your project. When your initial sample is provided...

Question 4

What is the turnaround time?

Accepted Answer

Projects can take anywhere from 3 days-3 weeks depending on the service(s) selected. 
Turnaround times will vary per service and will be listed on the service page.

Question 5

How many revisions do you offer?

Accepted Answer

All projects are provided 3 FREE revisions. After all 3 revisions have been used, you MUST purchase additional revisions. Revisions must be paid in full before receiving any updates to your project. Unlimited revisions are only offered for Packages and Website development.

Question 6

Can I screenshot my pictures from my instagram for project?

Accepted Answer

No. You must provide all quality images via order form! Images must be high resolution ONLY! I will not accept filtered pictures or screenshots. Be mindful, the image quality you provide reflects the finalized look of your project.

Question 7

Do you ship?

Accepted Answer

For orders that require shipping, Yes we do ship USPS Postal standard shipping. 3-5 business days once print order is completed.
 
All orders are processed within 2-3 business days once project is approved by the client. Orders are not shipped or delivered on weekends or holidays.
 
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Standard rates apply! Expedited shipping is not available!

Question 8

What if my order is wrong once I receive it in the mail?

Accepted Answer

30 Plus Brands will always confirm with the client using a mockup before printing your order. No refunds will be issued under any circumstances unless the error was made the designer/shipping company. Please send us an email if your order is incorrect to reorder your product(s) or resolve any issues.

772-228-1534 (Text only)
support@anycreativecraft.com

FREQUENTLY ASKED QUESTIONS

Can I pay a deposit for my services?

Can my order be rushed?

What if I don't like the final project?

What is the turnaround time?

How many revisions do you offer?

Can I screenshot my pictures from my instagram for project?

Do you ship?

What if my order is wrong once I receive it in the mail?

Subscribe to get exclusive updates

772-228-1534 (Text only) support@anycreativecraft.com

FREQUENTLY ASKED QUESTIONS

Can I pay a deposit for my services?

Can my order be rushed?

What if I don't like the final project?

What is the turnaround time?

How many revisions do you offer?

Can I screenshot my pictures from my instagram for project?

Do you ship?

What if my order is wrong once I receive it in the mail?

Subscribe to get exclusive updates

772-228-1534 (Text only)
support@anycreativecraft.com